1. Information We Collect
a. Information You Provide
We may collect:
Name
Phone number
Email address
Location (city/area)
Order details
Payment preferences (NOT full card numbers)
Any other info you submit when contacting support

2. How We Use Your Information
We use your information to:
Create and manage your account
Process bookings, payments, and service orders
Improve app performance and customer experience
Provide customer support
Send alerts, confirmations, and promotional updates
Protect against fraud and misuse
We only use data for legitimate business reasons and always aim to be transparent.

3. Sharing Your Information
We do not sell your information.
We may share your data with:
Service providers / technicians to complete your booking
Payment processors
Analytics tools
Government authorities (only if legally required)
All partners must follow strict privacy rules.

4. Data Security
We use industry-standard security measures to protect your information.
While no system is 100% secure, we take every reasonable step to keep your data safe.

5. Your Rights
You may:
Request a copy of your data
Update or correct your information
Ask us to delete your data
Withdraw permissions (like location or notifications)
You can reach us anytime at our support contact

6. Cookies & Tracking
Mokanik may use:
Cookies
Analytics tools
Crash-reporting software
These help us improve performance and personalize your experience.

7. Children’s Privacy
Mokanik is not intended for users under 18.
We do not knowingly collect information from children.

8. Changes to This Policy
We may update this policy from time to time.
When we do, we’ll update the “Last Updated” date and may notify you in the app.

If you have any questions, feel free to contact us anytime at:
Hayak@mokanik.com

Thank you for your trust ❤️
Mokanik Team